This Privacy Policy explains how Prime Lab Project Management Services LLC (“Prime Lab”, “we”, “us”) collects, uses, and protects information when you use our website and contact us about permits & approvals, laboratory & field testing, and survey & inspection services in Dubai and the UAE.
Information we collect
- Contact details you submit (e.g., name, phone number, email, and message content).
- Project/context information you share (e.g., site location, scope, required approvals, testing needs).
- Basic technical data (e.g., approximate location, device/browser details, pages visited) for performance and security monitoring.
How we use information
- Respond to enquiries and prepare quotes/proposals.
- Coordinate scheduling, documentation, and deliverables.
- Maintain security, prevent abuse, and improve the website.
- Meet legal and compliance obligations where applicable.
Sharing
We may share information with service providers who help us operate the website and communicate with you (e.g., email, hosting, analytics), and with professional advisors or authorities where required for compliance or project execution. We do not sell personal information.
Retention
We retain information only as long as needed for the purposes above, including record-keeping, dispute resolution, and legal compliance.
Your choices
You can request access, correction, or deletion of the information you have submitted by contacting us. Some information may be retained where required by law or for legitimate business purposes.
Contact
For privacy questions, contact primelab@primeedgeuae.com.